Refund Policy

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🔒 LEGAL DISCLAIMER

Glow & Sip operates as a hybrid brand offering skincare, beverages, fashion accessories, and handcrafted products. While we strive for the highest standards, we request all customers to read product details carefully before purchasing.

• All products are crafted or curated with love and care.

• Skin results may vary depending on individual conditions and usage.

• Our beverages are freshly prepared and are not eligible for return or resale.

• Handloom, jewellery, and décor items are often one-of-a-kind and may have minor natural irregularities — which are not considered defects.

🔁 REFUND & RETURN POLICY

✅ Eligible Items:

We accept returns or refunds only for damaged, defective, or incorrect items under the following categories:

Product TypeReturn Eligibility

Skincare ProductsOnly if seal is intact + defective

Sarees & ApparelWithin 3 days, unused, tags intact

JewelleryOnly if damaged on arrival

Coffee BeveragesNo return; only replacement at café if complaint made instantly

Café ExperienceNo refund on beverages once served

📦 Return Window:

• All eligible returns must be requested within 3 days of delivery.

• We will issue store credit or refund within 5–7 working days after inspection.

🚫 Non-Returnable Items:

• Opened skincare

• Used or worn items

• Café food/beverages

• Sale or discounted items

• Customized or pre-booked hampers

💬 How to Request a Refund:

Please email us at support@glowandsip.in or WhatsApp us with:

• Order ID

• Clear photos of product

• Brief description of the issue

We will review and respond within 48 hours.