Privacy Policy

At Glow & Sip, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website, shop with us, or attend our events.

📥 1. What Information We Collect

We may collect the following types of information:

Personal Details:

Full name, phone number, email address, shipping/billing address

Order & Payment Info:

Purchase history
Payment method (handled securely via trusted third-party gateways — we don’t store card details)

Browsing Data:

IP address, browser type, device information, and pages visited

Optional Data:

Product preferences, feedback, or survey responses

🎯 2. Why We Collect Your Information

We use your information to:

Process and fulfill your orders
Improve your shopping experience
Send order updates and shipping details
Provide customer support
Offer personalized recommendations
Notify you about offers, events, or new launches (only with your consent)

🛡️ 3. How We Protect Your Data

Your personal data is stored on secure servers. We use:

SSL encryption for secure data transfer
PCI-DSS-compliant payment processors (e.g. Razorpay, Stripe, etc.)
Restricted internal access to customer info

🔄 4. Do We Share Your Data?

We never sell your data.

We may share limited information with:

Shipping partners (for order delivery)
Payment gateways (for payment processing)
Marketing tools (only with your permission for email/newsletter opt-ins)

All third-party tools comply with data privacy laws.

⚙️ 5. Your Rights

You have the right to:

Request access to your personal data
Correct inaccurate details
Request deletion of your data (except where legally required to retain it)
Opt out of marketing communication at any time

🍪 6. Cookies Policy

We use cookies to enhance site performance and personalize your experience. By continuing to use our site, you agree to our use of cookies. You can modify cookie settings in your browser.

📞 7. Contact Us

If you have any questions about this policy or your personal data, contact us at:

Glow & Sip
📧 Email: support@glowandsip.in

📌 8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations. Updated versions will always be posted on this page.